Managing Vehicles off the Road - VOR

Today’s fleets face several significant challenges, with vehicle downtime being a primary concern. A major factor contributing to this is the reliance on older vehicles, which require more frequent maintenance due to supply issues affecting the availability of new vehicles. Compounding this problem are shortages of essential parts and extended lead times for garage bookings, which further delay repairs.

Additionally, reduced aftersales support from manufacturers, who have downsized both their teams and budgets, makes timely assistance harder to obtain. Finally, the shortage of skilled technicians prolongs repair times, leaving vehicles off the road for longer than necessary.

This can lead to:

What’s the solution?

There is little control that any fleet supplier can have over vehicle reliability or indeed vehicle damage. Whilst fleet suppliers can have some influence over the dealer network, we are not in control over resourcing or training in this sector.

What your fleet partner should be doing is tracking, monitoring and communicating off-the-road cases – at the very least putting you in the picture.

There are tools available to fleet suppliers to assist with this, downtime management software and/or ticketing systems can all help to report cases and provide prompts for teams to chase progress.

But is this enough?

At VLS, we go the extra mile to reduce VOR time by offering…